FAQ

Q: How should I prepare my WoBottle for its first use?
A: Before you use your WoBottle for the first time, we recommend washing it with soap and warm water. Rinse it thoroughly and let it air dry. This ensures your WoBottle is clean and ready for hydration!

Q: What materials are used in WoBottle?
A: WoBottle is crafted with high-quality materials for durability and safety. Our vacuum insulated flasks are made of 304 stainless steel, and our time marker bottles are made from Tritan.

Q: How do I clean my WoBottle?
A: We recommend washing your WoBottle with soap and warm water. Rinse it well and let it air dry. Regular cleaning will maintain the quality and hygiene of your bottle.

Q: Do you offer international shipping?
A: Currently, we do not ship internationally. We're working on expanding our reach, so stay tuned for updates!

Q: How long will it take to receive my order?
A: Shipping typically takes 3-7 working days. We strive to get your WoBottle to you as quickly as possible!

Q: What is your return policy?
A: If you're not completely satisfied with your WoBottle, you can return it within 7 days of receiving your order. Please make sure that the bottle is in its original condition.

Q: How can I initiate a return or exchange?
A: To initiate a return or exchange, please use the contact form on our website. We're here to help make the process smooth and hassle-free.

Q: How can I contact customer support?
A: For any inquiries or support, please email us or fill out our contact form. We aim to respond within 3 working days.