Returns & Exchange
At WoBottle, we aim to ensure that you are completely satisfied with your purchase. If for any reason you're not happy with your order, our return and exchange policy is designed to be simple and customer-friendly.
Return Time Frame
You have 7 days from the date of receiving your WoBottle to initiate a return. We request that the item be returned in its original condition and packaging. To be eligible for a return or exchange, items must be in the same condition that you received them. This means unused, undamaged, and in their original packaging.
Once we receive and inspect the returned item, we will process your refund via the original payment method. Please allow a standard processing time as per your bank's policies.
If you wish to exchange your WoBottle for a different size or color, we're here to help. Please note that postage and delivery charges will apply for exchanged items.
Defective or Incorrect Items
Your satisfaction is our priority. If you receive a defective item or if the product does not match your order, you have the option of an exchange or a full refund.
How to Initiate a Return or Exchange
To start the return or exchange process, please fill out the contact form on our website. Our customer service team will guide you through the steps and provide any necessary assistance.